• What does Connect Asia Pacific do?
• What is the difference between Connect Asia Pacific and other training organisations?
• Is Connect Asia Pacific a Registered Training Organisation?
• What is your National Provider Number?
• How do I pay for my courses?
• Is payment secure?
• When I have paid for my course(s) how do I access the material?
• How does Connect Asia Pacific deliver training?
• What assistance will I receive from Connect Asia Pacific?
• How long will it take to complete each unit of competence?
• Where do I send my completed work?
• How do I acquire a refund?
• How do I apply for Recognition of Prior Learning (RPL)?
• What do I do if I need assistance?

Frequently Questions & Answers

Question: What does Connect Asia Pacific do?
Answer: Connect Asia Pacific is a registered training organisation which is accredited to deliver training which is recognised nationally in Australia.

Question: What is the difference between Connect Asia Pacific and other training organisations?
Answer: Connect Asia Pacific Pty Ltd is accredited under the Australian Qualifications Training Framework, which establishes rigorous auditing and compliance standards to registered training organisations in Australia.

Question: Is Connect Asia Pacific a Registered Training Organisation?
Answer: Yes, to verify this please go to www.ntis.gov.au

Question: What is your National Provider Number?
Answer: 40102

Question: How do I pay for my courses?
Answer: You can use our online payment method by using PayPal or alternatively you can pay by cheque or money order.

Question: Is payment secure?
Answer: Every effort is made to ensure that your payment is safe, secure and trouble free.

Question: When I have paid for my course(s) how do I access the material?
Answer: Once the online payment has been verified you will be given a password, which will allow you, access to all your learning materials. For all other payments e.g. cheque or money order you receive an email from us confirming your payment and a password will generated by email to you.

Course Questions and Answers

Question: How does Connect Asia Pacific deliver training?
Answer: Training can be completed by distance education.

Question: What is distance learning?
Answer: Similar to online learning except that you receive the Learner Guide and Assessment Guide in hard copy.

Question: What assistance will I receive from Connect Asia Pacific?
Answer: We will provide you with as much assistance as you need to complete each unit of competence and therefore the qualification. We will determine with you the most appropriate assessment task or tasks that you will need to undertake to satisfy your own requirements or that of your employer.

Question: How long will it take to complete each unit of competence?
Answer: This will depend on your personal requirements, however we recommend that for distance education no longer than six weeks.

Question: Where do I send my completed work?
Answer: You can send information electronically via email to info@connectasiapacific.com or to P.O Box 500, North Adelaide, South Australia, Australia 5006

Question: How do I acquire a refund?
Answer: Please visit our Refund Policy on our policies page.

Question: How do I apply for Recognition of Prior Learning (RPL)?
Answer: Please visit our RPL Policy on our policies page.

Question: What do I do if I need assistance?
Answer: For either online or distance education students you can contact us by email at info@connectasiapacific.com